Privacy policy

LeoMoves (“we”, “our”, “us”) operates this online store and website, including all related content, features, tools, products, and services (the “Services”), to provide you with a personalized shopping experience.
Our shop is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase on our website, or otherwise interact with us. If there is any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy takes priority with respect to the handling of your personal data.

By using our Services, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your data as described here.

What Personal Information We Collect

  • Depending on how you interact with our Services, the following types of personal data may be collected:
  • Contact details: Name, billing/shipping address, phone number, email.
  • Payment details: Card information, payment method, transaction details.
  • Account information: Username, password, account preferences.
  • Order & transaction history: Items you view, add to cart, purchase, return, or exchange.
  • Communications: Details you share when you contact us for support.
  • Device information: IP address, browser type, and device identifiers.
  • Usage data: How you navigate and interact with our website.

How We Collect Information

  • Directly from you (e.g., when you create an account, make a purchase, or contact us).
  • Automatically (e.g., cookies and similar technologies when you browse).
  • From service providers (e.g., payment processors, analytics tools).
  • From Shopify, our e-commerce platform partner.

How We Use Your Information

We use your personal data to:

  • Provide and improve our Services
  • Process and ship orders, manage your account, and offer a personalized shopping experience.
  • Communicate with you
  • Send order confirmations, respond to inquiries, and provide customer support.
  • Marketing and advertising
  • Send promotional emails (if you opt in) and show relevant offers based on your activity.
  • Security and fraud prevention
  • Protect our Services and detect unauthorized or fraudulent activity.
  • Legal compliance
  • Fulfill legal obligations or respond to lawful requests from authorities.

Sharing of Personal Data

  • We may share your data with:
  • Service providers such as Shopify, payment processors, IT hosting, analytics, shipping carriers (e.g., DHL).
  • Marketing and business partners (only with your consent or as allowed by law).
  • Legal authorities, when required to comply with laws, regulations, or protect our rights.
  • Shopify, as our hosting provider, also collects and processes certain data as described in their Shopify Privacy Policy.

International Transfers

Because Shopify and some service providers operate globally, your data may be stored or processed outside your country. These transfers comply with applicable data protection laws.

Children
Our Services are not directed at children, and we do not knowingly collect data from anyone under the age of 16. If we learn that we have collected such data, we will delete it.

Data Retention
We retain your personal data as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

  • Depending on where you live, you may have rights such as:
  • Access to your data
  • Correction of inaccurate data
  • Deletion of your data
  • Data portability
  • Opting out of marketing emails (unsubscribe link in every email)

If you are in the EU/EEA or UK, you may also have the right to object to or restrict processing and to withdraw your consent.

To exercise these rights, contact us at contact@leomoves.com.

Security
We use reasonable technical and organizational measures to protect your information. However, no online system is 100% secure.

Changes
We may update this Privacy Policy to reflect changes in our practices. Any changes will be posted on this page with an updated “Last updated” date.

Contact
If you have questions about this Privacy Policy or how we handle your personal information, contact us at contact@leomoves.com.